DELIVERY INFO AND PICK-UP FAQ
LOOK FOR OUR WHITE VAN OR WHOTE BOX TRUCKS AT YOUR DELIVERY LOCATION. WE ARE NOT USING OUR BIG SEMI AND TRAILER THIS TIME.
Our sweet, juicy California grapes are being delivered now! Visit our Delivery Schedule page or your local pick up date, time and location. We are no longer taking reservations for our grapes, but we do have extra available for walk up customers. In addition to our 10 lb boxes of red and green grapes, we have our special Carnival "cotton candy" grapes on sale for $5/lb.
Due to drought and wildfires in California, our grape varieties have changed. We will be delivering green Autumn King and red Allison grapes instead.
CALIFORNIA SATSUMA MANDARINS
Our sweet, juicy Satsuma mandarins are coming back in November. Right now we anticipate that they will be ready by mid to late November or early December. We will begin taking reservations soon. Watch your email or our social media channels for an announcement.
WHY WE NEED YOU TO RESERVE
We always bring plenty of extra fruit for walk-up customers, but sometimes we get busy and run out. A reservation guarantees that you will get your fruit when we come to town. It's best to make a reservation to guarantee your fruit. Even if you're not sure if you'll be able to make it to the truck. It's quick, its easy, and it's free to make a reservation. Because our fruit availability can change due to weather, we do not take advance payments.
We typically stop taking reservations about 4-6 days before your scheduled pick-up date, so reserve early. If you're not sure, make a reservation. If you can't make it to our pick-up event, there's a good chance we'll be able sell it to a walk-up customer. We'd rather you reserve and not show up than not reserve and show up. We never want to turn a customer away. If we're unexpectedly busy, we may have to turn customers away so that we have enough for those that reserved.
PICKING UP YOUR FRUIT
CLICK HERE TO CHECK OUR SCHEDULE for the date, time and location of your fresh fruit pick up.
Go to our truck at your specified time and location to pick up your freshly picked fruit.
Customers with reservations are helped first at the truck.
Occasionally our truck will be late due to traffic or weather. If our truck is going to be more than 15 minutes late to your pick-up location, we will post an update on our truck status page and notify our customers via text message.
We accept cash, check and Venmo at the truck. No credit cards at this time.
2021 WILL BE BETTER THAN EVER
We have new management this year and are working hard to make your experience better than ever.
Commitment to being on time: We know your time is valuable. While weather, orchard harvest schedules and unexpected truck and logistics issues can happen, we are implementing policies and dedicating more staff to ensuring that our trucks are on time as much as possible.
Improved communication: Sometimes a delay is unavoidable. If our truck is delayed by more than 15 minutes, we will post a notification to our Truck Status page and send you a text message.
Reservations matter: If you reserve strawberries, there will be strawberries waiting for you when our truck comes to your pick-up location.
Improved customer service: We are committed to improving our customer service experience. If you have any questions or issues regarding your order, please contact our customer care team by sending an email to care@MyFruitTruck.com.